General Manager - eQuinelle Golf and Resident Club | Deadline Friday, January 17

TMSI Sports Management is seeking a dynamic and experienced General Manager for eQuinelle Golf and Resident Club located in Kemptville, ON.

The ideal candidate will possess strong leadership skills, strong financial background, and the ability to create an engaging environment for members and staff alike.

Responsibilities
• Lead and manage all aspects of club operations, including staff management, member services, food and beverage and facility maintenance.
• Develop and implement strategies to increase overall revenue, efficiency and customer satisfaction
• Maintain the safety and security of the course, staff and its facilities
• Managing all staff in accordance with Club policies and provincial legislation
• Develop and implement strategies to enhance member engagement and retention.
• Ensure compliance with health and safety regulations while maintaining a clean and welcoming environment.
• Manage budgets, inventory, and supplies to ensure efficient operation of the club.
• Train, mentor, and evaluate staff performance to promote professional growth within the team.
• Address member inquiries, concerns, and feedback promptly to maintain high levels of satisfaction.
• Collaborate with department heads to promote club events and programs effectively.

Skills
• Strong leadership abilities with a focus on team building and motivation.
• Excellent communication skills, both verbal and written, to effectively interact with members and staff.
• Proven organizational skills with attention to detail in managing multiple tasks simultaneously.
• Ability to analyze data and make informed decisions based on trends in member engagement.
• Proficiency in customer service principles to create a welcoming atmosphere for all members.
• Experience in budget management and financial oversight is preferred.
• Golf Club and recreational experience required.
• Experience in food and beverage, hospitality preferred.
• Knowledge of recreational programming is preferred but not required.

Minimum requirements: 2 years of Golf Course/Hospitality management required.

Join us in creating an exceptional experience for our members while leading a dedicated team!
Please email your resume to info@tmsiottawa.com. Deadline for applications Friday, January 17th at 4:00pm. Please note that only those candidates selected for further consideration will be contacted.